Delivery & Returns

Delivery

  • We deliver anywhere in South Africa, to your door or to a locker.
  • Delivery fee: confirmed with your order before you pay.
  • Estimated delivery: depends on the item; we confirm the date before you pay. We confirm the date before you pay.
  • You get tracking on WhatsApp as soon as your order ships.

Changed your mind? 7-day cooling-off

Under the Electronic Communications and Transactions Act you may cancel an online order within 7 days of receiving it. Return the item unused and in its original packaging; you pay the return delivery cost, and we refund the purchase price within 30 days.

Faulty or damaged items

If something arrives damaged or develops a fault within 6 months under normal use, we’ll repair, replace or refund it, as the Consumer Protection Act requires. Send us a photo on WhatsApp and we’ll sort it out.

How to start a return

WhatsApp us with your order number and a photo.